Shipping

Yes, we provide international shipping to select countries. Please check our shipping policy for details on shipping fees and
delivery times.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We specialize in smartphones and related accessories, including cases, chargers, headphones, and smartwatches. We also offer tablets and various electronics.

You can use our product filters on the website to sort by brand, price, features, and specifications. Our product descriptions and reviews also provide detailed information to help you make an informed decision.

No, we source our merchandise from a warehouse

Purchasing and Payement

We accept major credit and debit cards,PayPal, and various mobile payment options like Apple Pay and Google Pay.

Yes, we use industry-standard encryption and secure payment gateways to protect your payment information during
transactions.

Warranty & Returns

You must contact us within 7 days and return the item within 30 days of receiving it. If the item is held for more than 7 days, it will be deemed used, and no refund or replacement will be issued. To initiate the return process, please provide your order ID, a specific reason for the return, and the shipping tracking number.

Yes, most products come with a manufacturer's warranty. You can also purchase extended warranty plans at checkout for additional protection.

Promotions and Discounts

Yes! We regularly update our website with special promotions and discounts. Check our "Deals" section to find the latest offers.

You can sign up for our newsletter at the bottom of our website to receive exclusive offers, updates, and notifications
about upcoming sales.

Customer Service

You can contact our customer service team via live chat on our website, email us , or submit a contact form for assistance.

Yes, we stand by the quality of our products and services. If you’re not satisfied with your purchase, please reach out to
our customer service team, and we will work to resolve your issue.

 If you have any other questions or need further assistance, please feel free to reach out to us. We’re here to help you find the perfect phone for your needs!

Dm us on IG

Send us a Dm at @Theonemobilestore

E-mail us

Or write an E-mail at contact@onemobile.com